Knowledge assistant

Useful answers. Visible sources.

Make approved knowledge easier to find, with citations and a clear path to a person.

Opralta knowledge demonstration with synthetic sample data
Working browser demonstration. Synthetic data.

Planning fee

$6,500-$12,000 one-timeFinal scope and fee confirmed in writing.

Typical planning window

2-3 weeks after content reviewSubject to access, scope and delivery capacity.

Ownership

Your process. Clear responsibilities.Access, third-party terms and bespoke deliverables agreed before work.

What the work includes.

A source-backed assistant evaluated against questions your team actually needs to answer.

Document preparation

Review up to 100 supplied text documents for ownership, freshness and usefulness.

Bounded retrieval

Connect one agreed permission group to the approved source collection.

Answer evaluation

Test an agreed question set, citations, missing answers and escalation.

Operator handover

Document content updates, review responsibilities and known limits.

Interactive knowledge demonstration

Explore the work in motion.

Change an input, follow the decision and inspect what happens next.

Illustrative browser workflows using synthetic data. Client deployments require their own approved scope and integrations.

A clear definition of done.

The acceptance checks are part of the scope, before implementation begins.

Acceptance checks

  • Answers point to the relevant approved source.
  • Unsupported questions produce a useful fallback, rather than a guess.
  • The agreed evaluation set and access checks pass before handover.

What we need to begin

  • Approved documents and a content owner.
  • An agreed model/provider and data handling requirements.
  • A human escalation route and evaluation questions.

Keep the boundaries visible.

What is outside this scope?
  • Complex permissions or multiple security groups.
  • Sensitive or regulated data without a separately reviewed scope.
  • Guaranteed answer accuracy or autonomous decisions.
Will it answer every question?

No. A reliable assistant knows when the sources are insufficient. We evaluate representative questions and make missing answers, citations and human escalation part of acceptance.

What happens after handover?

We document the workflow and its operating owner. Any ongoing care, coverage, software subscriptions and usage charges are separately agreed. A build fee does not imply unlimited support.

Give this workflow a clear scope.

Bring the current process, the tools involved and the outcome you want to improve.

Scope this workflow