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Terms

Written in plain language on purpose. Last updated September 30, 2026.

Written for people, not lawyersScrollSalt Lake City · Mountain time

This site

This site helps you evaluate an engagement. Published fees and ranges are planning information; the agreed price and scope belong in the written quote. Demonstrations use synthetic data and architecture examples do not establish client results. Any measured result needs its own stated source and date.

Free teardown

The teardown is free and yours to keep. It is our professional opinion, not a guarantee of results. We may decline to produce one if the request is outside what we do.

The teardown is free, it is yours to keep, and it is our opinion, not a promise.

The line we hold

Recording the teardown

Any recording must be agreed with the participants before capture. Requesting or booking a teardown does not itself authorize recording. The session format, access and handling of any recording are confirmed beforehand; publication requires separate permission.

Service levels

Support scope, hours, reporting channels, response targets and any out-of-hours charges must be specified in the written agreement. No four-hour response or round-the-clock staffing is established by this page. Studio does not currently provide a client portal.

Retainers and hours on account

Published retainer and prepaid-hour offers are starting points for a written quote. Billing timing, minimum term, notice period, ticket records, expiry, unused-hour treatment and any refunds must be confirmed in that agreement before purchase. A listed support offer does not by itself establish staffed coverage.

Cancelling and refunds

A free teardown request carries no purchase obligation. For paid work, the written agreement must explain deposits, cancellation, completed work, handover, prepaid balances and refund procedures before payment. This page does not establish an additional refund guarantee.

Engagements

Paid work is governed by a written agreement with a fixed scope, a fixed price, and a start date. Nothing on this site changes that agreement. Where the site and the agreement differ, the agreement wins.

Ownership

Data rights, assignment of custom work and licences for existing or third-party components must be identified in the written agreement. No exclusive platform licence or automatic assignment is established by this page. The procurement page lists the points to confirm.

Content on this site

Please ask before republishing whole pieces or reusing footage from this site. Rights and permissions depend on the particular material; visual demonstrations are not evidence of a client deployment.

Liability

Liability and related responsibilities are addressed in the written agreement. The site provides planning information and does not replace that agreement or establish a separate performance guarantee.

Contact

Opralta Technologies LLC, Salt Lake City, Utah. info@opralta.com.

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