10 things we do here.
- Founder advisory day
A decision, a vendor choice or an architecture call answered by someone who runs five companies on the stack in question, with written notes the same day.
- Fractional CTO or COO
Two to four days a month of named technical or operational leadership: roadmap, vendors, the hiring bar, the standing operating review.
- Managed technology per seat
Accounts and identity, backups, security posture, licences and renewals run for you, with a founder on the monthly review. Business hours, four-hour response, no 24/7 desk.
- Software and vendor management
Every licence and renewal held in one place, consolidated in month one, negotiated when they come up, so nothing auto-renews unread.
- Hours on account
Pre-paid blocks of ten, twenty or forty hours for fixes and small builds, logged against tickets you can read, no proposal for small things.
- Security and AI-use audit
Your stack and AI use measured against our published standard, with the answers a buyer's IT team or an insurer will ask for.
- Technology and operations assessment
The 90-Day AI Scale Map: every workflow timed, every bottleneck scored, the automation sequence ranked by payback, one prototype built.
- Training and enablement
The installed system and the AI tools around it taught to the wider team by the people who built it, recorded for the next hire.
- Vendor selection and second opinions
A proposal you have been sent, read by someone who has bought and built the same thing, before you sign it.
- AI training workshops for teams
Half-day to three-session programs on the tools your people will actually use, taught on your own data, recorded for the next hire.
9 things we do here.
- Curriculum development from your software
A learning path built from the system you actually run: what each role must be able to do, in what order, and how we know they can.
- eLearning modules
Self-paced, interactive modules with knowledge checks, built for the LMS you have or the one we set up, with completions and scores reported.
- Tip sheets and quick-reference guides
One-page job aids for the moments people get stuck: the screen, the three steps, the mistake to avoid. Printed and in the tool.
- Process and SOP documentation
Every process written the way it is actually done, with screenshots, owners and the exception path, versioned so it stays true.
- Live software training
Sessions for your team on the installed system, in person in Utah or remote, recorded and cut into short reference clips.
- Train-the-trainer
Your leads taught to teach it: the deck, the exercises, the answers to the questions new hires always ask.
- LMS selection and setup
The right learning platform for your size, set up with your courses, your people and the reports a manager reads.
- Onboarding paths
A day-one to day-thirty path for each role, so the next hire learns the system the same way the last one did.
- Training video and screen capture
Narrated walkthroughs and short how-to clips from our own video pipeline, updated when the software changes.
18 things we do here.
- Cold email infrastructure
Separate sending domains, authentication, warm-up and inbox rotation, so outreach lands in the inbox instead of the spam folder.
- Outbound sequencing
Multi-step sequences that stop the moment a human replies, so nobody gets chased after they have answered.
- Lead-platform capture
Leads from HomeGuide, Thumbtack, Angi and the like parsed and worked the minute they arrive, so you pay only for the ones you actually reach.
- Contact enrichment
A masked or partial lead becomes a real phone and email from several sources for cents, so the first call happens tonight, not never.
- Instagram and Facebook DM automation
Comment-to-DM flows and keyword replies that hand a lead magnet or a booking link over instantly, so a comment becomes a conversation.
- Local search and listings
Business profile, reviews, service and neighbourhood pages that rank in the places people actually search, so the phone rings from the map.
- AI answer-box visibility
Content structured so assistants cite you when someone asks who is best nearby, so you show up where search is going.
- Review and referral programs
Asking at the right moment, rewarding the right way, tracked to the dollar, so your happiest customers do your marketing.
- Paid media
Google, Meta and LinkedIn campaigns built on the offer and the landing page, not the other way round, so ad spend has a floor.
- Email and lifecycle automation
Welcome, nurture, win-back and care-plan sequences in your voice, consented and lawful, so revenue arrives without a person sending it.
- Quiz and lead-magnet funnels
Short, useful, and ending in the next step, so a stranger leaves with something and you leave with an email.
- Attribution
Every booking traced to its source, so the channel that paid gets the budget.
- Copywriting
Web, ads, email and sales copy written in your voice, in plain language, with the claims substantiated before they ship.
- Community management
Your groups, comments and DMs answered by a person on a schedule, with the AI drafting and the human sending.
- Influencer and UGC sourcing
Creators found, briefed, contracted and disclosed properly, with the usage rights written down.
- Segmentation and cohort analysis
Which customers, jobs and channels actually make money, by cohort and over time, so pricing and marketing decisions stop being guesses.
11 things we do here.
- Voice, chat and email intake
An agent that answers, qualifies within your rules and books into the real calendar, so a missed call is not a lost job.
- Missed-call recovery
The caller gets a text before they reach a competitor, so the second ring is yours.
- Workflow automation
The hand-offs between your tools done by software, so nobody copies a name from one screen to another.
- Lead scoring and routing
Every lead scored and sent to the right person or the right agent, so the best ones get the fastest response.
- Meeting intelligence
Recordings become assigned tasks with deadlines, held for one approval click, so the meeting actually ends.
- AI assistants for roles
A software counterpart for a repetitive role with its own instructions and its own locked credentials, so the work is done the same way every time.
- Knowledge assistants
Ask a question of your own procedures and get an answer that cites them, so new staff stop asking the one person who knows.
- Document and data extraction
Invoices, applications, forms and messages read and filed by software, so the inbox stops being the database.
- Model routing and cost control
Each task sent to the cheapest model that can do it well, so the AI bill goes down while the quality goes up.
- Approval boundaries
Anything that touches money, hiring or a promise to a customer is drafted for a human by default, so the AI never acts alone where it matters.
- Silent-failure detection
Forms that stop arriving, payments that stop settling and pages that break are noticed by a patrol, not by a customer.
10 things we do here.
- Instant quoting
Customers price the job online and the engine cannot go below your margin floor, so speed never costs you money.
- Scheduling and dispatch
Jobs, crews and routes on one board with the whole lifecycle from booked to paid, so the day runs itself.
- Hiring funnels
Applicants scored on job-related criteria, questioned automatically and booked into interviews, so hiring stops eating your evenings.
- Onboarding and training
Walkthroughs inside the tool, checklists that dispatch themselves, so a new hire is useful on day two.
- Customer and staff portals
Each person sees exactly their part: bookings, invoices, schedules, documents, so support tickets stop.
- Care plans and subscriptions
Recurring offers priced on real margin and joined by real customers, so revenue arrives before the month starts.
- Card holds and no-show protection
A hold placed once, a cancellation policy that enforces itself, so a no-show is not a loss.
- Compliance registers
Consent, retention and message rules kept as records, so the next audit is a printout, not a project.
- Operator runbooks
Every process written so a new person could run the business next month, so the owner can take a week off.
- Fine-tuning and model customization
When retrieval is not enough: a model tuned on your documents and tone, with the evaluation set that proves it improved and the fallback if it did not.
8 things we do here.
- Brand identity and design systems
A visual system every page, post and deck obeys, so the brand looks like one company.
- Copy in your voice
Web, ads, sales scripts and email written the way you actually talk, so it reads like you and converts like a pro.
- Cinematic video on our own pipeline
Films and clips produced without a crew at near-zero marginal cost, reviewed frame by frame, so the feed never goes quiet.
- Short-form clip pipelines
Long recordings cut into captioned clips, covers and audiograms on a schedule, so the show is everywhere.
- Decks and documents
Pitch, investor and sales documents that look like the market leader made them, so the room takes you seriously.
- Ad creative in volume
Variants produced and tested against each other, so the winner is found by data, not by taste.
15 things we do here.
- Sites engineered to convert
Fast, accessible, designed around the offer and measured, so the site earns instead of decorates.
- Service and location page systems
Pages that scale to every service and neighbourhood without going thin, so local search has something to rank.
- Stores, including regulated categories
Checkout that survives scrutiny with the gates and records the category requires, so you can sell where others cannot.
- Internal portals and web apps
The screens your team works in, built around your process, so the spreadsheet retires.
- Multi-tenant platforms
Software other companies license, with each tenant isolated at the database row and tested on every change, so one client can never see another.
- Integrations and APIs
Your accounting, property, phone and payment systems talking to each other, so data is entered once.
- Performance and accessibility
Core Web Vitals in the green, keyboard-complete, AA contrast, so every visitor and every search engine is served.
- Migrations
Content, data and domains moved without losing rankings or records, so a redesign does not cost a year of search.
- Headless CMS
Sanity or Contentful behind a fast front end, so marketing edits content without a developer and the site stays quick.
- No-code builds on Webflow or Framer
When the brief fits a no-code tool, we build it there and hand you the keys, instead of a custom stack you cannot edit.
- Accessibility remediation (WCAG 2.2 AA)
Your site brought to the standard this one meets — zero automated violations, keyboard-complete, screen-reader checked — with the statement and the evidence a demand letter asks for.
- MVP build, four to eight weeks
A first version real users can pay for, scoped to the one workflow that proves the idea, built to be extended rather than thrown away.
- Custom workflow tools
The internal tool your team keeps asking for — intake, approvals, a queue, a report — built in weeks on the platform we already run.
- UI and UX design
Flows, wireframes and high-fidelity screens for the software we build or the software you already have, tested with the people who will use it.
- Print and packaging design
Cards, decks, vehicle wraps, labels and boxes designed to the same system as the site, print-ready with the vendor managed.
8 things we do here.
- Scaling blueprints
Where the hours go, where the leads leak, what to automate first and what it returns, in order, so growth has a sequence.
- Pricing and unit economics
Cost floors, market corridors and value ceilings from your real numbers, so every price has a reason.
- Financial modelling
Margin by offer, cash calendars, quarter packs a CPA can receive, so money is legible.
- Entity structure and formation
The right entities, EINs, registrations and agreements between them, so growth does not create liability.
- Grants, credits and certifications
Diversity certifications, government registrations and the programs that fit, so free money is not left on the table.
- Diligence for acquirers
The technology and operations of a company you are buying, assessed before you sign, so the surprises are priced in.
- Fractional leadership
A CTO or CMO on a monthly agreement, for existing clients, so the next decision is made by someone who has made it before.
- Vendor and tool selection
The stack chosen on real fees and real fit, so you stop paying for eleven tools that do not talk.
6 things we do here.
- High-risk payment rails
Processors sourced, approved and integrated with failover, so one decline does not stop revenue.
- Nightly reconciliation
Every charge matched against the processor while you sleep, so orphan charges are caught by software.
- Subscription billing
Proration, dunning and idempotent retries, so a retry never charges anyone twice.
- Fulfilment and shipping rules
Carrier rates with margin-aware markup and free-shipping thresholds that make sense, so shipping is not a leak.
- Consent and age gates
Account, attestation and e-signed terms before checkout, kept as records, so the category is sellable.
- Dispute hardening
Evidence captured at the moment of sale, so chargebacks are won.
6 things we do here.
- Owner dashboards
The six numbers that matter, live, on one screen, so the business is read every morning.
- Reporting that writes itself
Weekly and monthly reports assembled and sent by software, so nobody spends Friday in spreadsheets.
- CRM cleanup and enrichment
Duplicates merged, contacts completed, stages that mean something, so the pipeline is trustworthy.
- Cohorts and segments
Who buys, who churns, who refers, so marketing talks to the right people.
- Pipelines and warehouses
Data from every system landing in one place, so the dashboard is true.
- Board and investor packs
The story and the numbers in one document, so the meeting is short.
12 things we do here.
- Managed IT and helpdesk
A person who answers and a system that tracks it, so small teams get big-company support.
- Cloud and hosting
Right-sized servers, content delivery and caching, so the site is fast and the bill is sane.
- Security hardening
Attack surface reduced, executable uploads blocked, dead plugins removed, access reviewed, so the next breach is someone else's.
- Backups and rehearsed restores
Encrypted, offsite, and actually restored on a schedule, so the backup is a fact and not a hope.
- Monitoring and error tracking
Errors and slowdowns reach us before they reach you, so outages are minutes not days.
- Identity and access
Single sign-on, two-factor and a password manager, offboarding the same day, so leavers do not keep keys.
- Software licensing
Our own platforms licensed to your business, so you get software that already runs companies.
- DevOps and CI/CD
Every change tested and deployed automatically, with a rollback that works, so shipping stops being an event.
- Backups and disaster recovery
Encrypted offsite backups with a written retention schedule and restores actually rehearsed on a clean machine, with the time recorded.
- Vulnerability scanning and penetration testing
Scheduled scans plus an annual test by a third party we manage, with the findings triaged into a fix list you can read.
- Endpoint management (MDM)
Laptops and phones enrolled, encrypted, patched and wipeable from one console, so a lost device is an inconvenience and not an incident.
- Zero-trust access and VPN
Identity-based access to your systems instead of a network perimeter, with single sign-on and hardware keys for the people who need them.