Everything under one roof
Eleven disciplines.
Explore what we can do.
The full list of specific things we do, one line each on how it helps, is on the capabilities page. The systems below are the packaged, priced version. This is the full breadth: what we build, run, market and advise on, and what we hire for when a project needs it.
AI and automation
Agents that answer, workflows that run themselves, knowledge you can ask.
- Workflow automation across your tools
- Custom AI agents and assistants
- Knowledge assistants over your documents
- AI phone, chat and email intake
- Document and data extraction
- AI outbound and follow-up sequencing
- Internal AI tooling and dashboards
- AI strategy audit and roadmap
- Team training and prompt libraries
Every capability in this practice →
Marketing and growth
A revenue engine, not a set of vendors. Strategy first, then the channels that earn.
- Go-to-market and launch strategy
- Search, including the AI answer box
- Google, Meta and LinkedIn paid
- Funnel design and conversion work
- Email and lifecycle automation
- Outbound lead generation
- Affiliate and referral programs
- Attribution wired end to end
- Fractional marketing leadership
Every capability in this practice →
Brand, content and video
Identity, voice and a content engine that publishes without a crew.
- Brand identity and design systems
- Copy in your voice: web, ads, sales
- Social management and short-form video
- Podcast production and repurposing
- Cinematic video on our own pipeline
- Pitch and investor decks
- Newsletters and long-form
- Product and ad creative in volume
Every capability in this practice →
Web, apps and platforms
Sites engineered to convert, portals your team lives in, software products and platforms.
- Marketing sites and landing pages
- E-commerce, including regulated categories
- Web apps and internal portals
- Multi-tenant platforms with real isolation
- Mobile and cross-platform apps
- API design and integrations
- Database design and migration
- Performance, accessibility and technical search
Every capability in this practice →
Strategy and finance
The decisions before the build: pricing, money, structure, funding.
- Business and pricing strategy with real unit economics
- Fractional CTO and CMO
- Financial modelling, cash calendars, quarter packs
- Entity structure, contracts and vendor selection
- Grants, credits and certification paths
- Technology and cost audits
- Diligence for acquirers and search funds
- Process documentation and operator runbooks
Every capability in this practice →
Operations and people
The back of house designed as carefully as the front.
- Hiring workflows with structured human review
- Onboarding and training systems
- Scheduling, dispatch and job lifecycles
- Customer and staff portals
- Quote engines with margin floors
- Care plans, subscriptions and loyalty
- Compliance registers and consent trails
- Standing quality patrols
Every capability in this practice →
Managed IT, cloud and security
Kept running, kept safe, restores rehearsed.
- Managed IT and helpdesk for small teams
- Cloud setup, migration and cost control
- Security audit and hardening
- Backups, disaster recovery, tested restores
- Workspace and device administration
- Single sign-on, password management, two-factor
- Monitoring, error tracking, silent-failure detectors
- Software licensing of our own platforms
Every capability in this practice →
Data and analytics
The numbers made legible, then acted on.
- KPI dashboards for owners
- Data pipelines and warehouses
- Marketing attribution
- CRM cleanup and enrichment
- Reporting that writes itself
- Cohorts, segments, lead scoring
- Board and investor packs
Every capability in this practice →
Payments and commerce
Money in, reconciled, in categories others decline.
- High-risk payment rails and failover
- Checkout and subscription billing
- Nightly reconciliation against the processor
- Fulfilment and shipping rules
- Age, consent and compliance gates
- Chargeback and dispute hardening
- Loyalty and membership economics
Every capability in this practice →
Consulting and managed technology
Advice by the day, leadership by the month, the stack run by the seat.
- Founder advisory days and second opinions
- Fractional CTO and COO retainers
- Managed technology: identity, backups, security posture, licences
- Software and vendor management
- Hours on account for fixes and small builds
- Security and AI-use audits and questionnaire prep
- Training and enablement for the wider team
- Technology and operations assessments
How each one is priced →
Training, curriculum and eLearning
Instructional designers and trainers for the software you run, so the system gets used the way it was built.
- Curriculum built from your software and your processes
- eLearning modules: interactive, tracked, self-paced
- Tip sheets, quick-reference guides and job aids
- Process and SOP documentation, kept current
- Live training, in person or remote, recorded
- Train-the-trainer for your leads
- LMS selection and setup, completions reported
- Onboarding paths for the next hire
How it is priced →
Scope & planning fees
Find the service.
See what is included.
Planning fees in USD. Availability, timing, provider costs and specialist requirements are confirmed in the proposal.
AI & automation19 services
Explore this service family ↗AI Operations Layer for Service Businesses
A scoped set of connected workflows, configuration, migration, training and agreed acceptance checks; reusable components are assessed during discovery.
Scope before quote
Service-business workflow implementation
Configuration of supported service-business workflows, with dependencies, migration and acceptance agreed before scheduling.
Scope before quote
Build & Run: the service business, built then operated
Brand, site and scoped operating workflows using client-owned accounts and agreed ownership of bespoke deliverables. Third-party licences remain subject to their terms. Delivery capacity and ongoing support are confirmed before commitment. No earnings claims or supply of customers.
Scope before quote
Meeting intelligence / AI-employee install
Transcription pipeline, summarisation, task routing
Complex engagements only
Hiring workflow with human review
Job-related rubric, application routing, scheduling and documented human decisions; specialist review for each deployment.
Specialist review required
AI voice + intake agent
Voice daemon, routing, CRM write-back
Scope before quote
Missed-call text-back
Unanswered call fires an SMS in seconds, reply lands in the CRM, owner notified
Focused offer
Database reactivation campaign
Dead-lead list cleaned, consent checked, SMS and email sequence, booked jobs attributed
Scope before quote
Outbound / reactivation voice agent
Outbound dialler agent, consent and DNC guardrails, booking write-back
Specialist review required
90-Day AI Scale Map (paid assessment)
Deep technology and operations assessment
Complex engagements only
Founder day / advisory
Advisory, vendor selection, board session, second opinion
Focused offer
Fractional CTO / COO retainer
Named leadership owner, agreed capacity, decisions and review cadence.
Capacity check required
Training & enablement
AI tools, the installed system, owner briefings
Focused offer
Workflow Opportunity Review
Two discovery sessions, one process map, baseline measures and a prioritised implementation brief for one workflow.
Available for scoping
CRM cleanup & migration sprint
One source and one destination, up to 5,000 agreed records, mapping, deduplication preview, reversible import and reconciliation. No purchased or guessed contact data.
Available for scoping
Quote & proposal workflow
One approved rate card, branded estimate template, approval step and CRM handoff across up to two supported systems. Signing and payments use separately agreed providers.
Available for scoping
SOP knowledge assistant
Up to 100 supplied text documents, one permission group, source-cited answers, an agreed evaluation set and human escalation. Sensitive/regulated data and complex permissions require a separate scope.
Available for scoping
Document intake & review queue
One document family, up to 15 agreed fields, extraction preview, human exception queue and one destination integration. No autonomous payments or legal/medical decisions.
Available for scoping
Appointment & review-request workflow
One booking source, two approved reminder/review templates, opt-out handling and delivery logs. Invite eligible customers consistently; no review gating, rewards or fabricated reviews.
Available for scoping
Commerce & payments3 services
Explore this service family ↗Website visitor identification (regulated)
Identity resolution on site traffic, consent gate, suppression list, disclosure copy, counsel sign-off required before sale
Hold
Regulated / high-risk commerce build
Compliance gates, age verify, e-sign consent, high-risk rails, fulfilment, audit
Specialist review required
High-risk payment consulting (standalone)
Underwriting prep, processor introductions, integration
Specialist review required
Software & platforms2 services
Explore this service family ↗Multi-tenant SaaS build
RLS tenancy, CI, RBAC, audit logging
Hold
Custom application / integration build
Scoped build
Scope before quote
Websites & growth7 services
Explore this service family ↗Revenue Engine (site + SEO/GEO + content + email + routing)
A scoped website, agreed acquisition content and source-to-enquiry measurement; no ranking or revenue guarantee.
Scope before quote
GEO / AI-search optimisation
Improve technical and content eligibility for search and AI answers; no ranking or citation guarantee
Scope before quote
AI video content engine - Starter
Original concepts, scripts, art direction, production and review; confirm editor capacity and licensing costs
Capacity check required
AI video content engine - Growth
Thirty agreed creative assets; defined duration, variants and revision rounds; confirm production capacity
Capacity check required
AI video content engine - Full
Full production engine
Capacity check required
Owner reporting dashboard
Up to two sources and eight agreed measures, scheduled refresh, data freshness indicator and an owner summary. Attribution uses documented definitions; paid connectors are separate.
Available for scoping
Website enquiry & conversion repair
Up to three existing forms, mobile usability corrections, lead-routing repair, confirmation/error handling and conversion-event verification. Redesigns and new CRM platforms are separate.
Available for scoping
Managed technology8 services
Explore this service family ↗Client portal with rebilled usage
Configuration of an existing supported portal only; custom platform engineering excluded; usage markup disclosed in the agreement
Configuration only
Managed technology, per seat
SaaS admin, identity, backups, security posture, vendor mgmt, monthly review
Hold
Website care plan
Monitoring, updates, backups, small changes
Scope before quote
Care plans - Watch / Care / Run
Tiered monitoring, changes and hours
Scope before quote
Block hours
Fixes, changes, small builds. 12-month expiry
Focused offer
Security & AI-use audit
Readiness against our own security and AI-use standards
Scope before quote
Software & vendor management
Licences, renewals, consolidation, negotiation
Scope before quote
After-hours / emergency
After-hours assistance only where named coverage, response terms and availability are agreed in writing.
Capacity check required
Talent & production5 services
Explore this service family ↗Candidate shortlist review
Review an available, consented shortlist against agreed job criteria; candidate availability and search needs are confirmed before commitment. Replacement terms are defined in the agreement.
Hold
Standard search placement
Source, screen, test, place
Hold
Senior / specialist search
Deeper sourcing, paid audition, references
Hold
Contractor placement
Source a specialist, client contracts directly
Hold
Post-production pod
Editing supplied recordings: four episodes up to 60 minutes and twenty clips up to 60 seconds, two revision rounds; original production and publishing excluded
Capacity check required
Consulting & partnerships5 services
Explore this service family ↗White-label AI ops for agencies
We are the fulfilment engine behind their brand
Hold
Acquisition-entrepreneur tech diligence
Diligence, then install the operating layer
Hold
Akovex / Tidumo licence resale
Future licensing concept; reseller rights, support cost and margin unverified
Hold
Playbook / template licensing + course
Productised IP
Hold
Gov / defense AI modernisation
Requires UEI, CAGE, past performance
Future capability
A practical place to start
A smaller project?
Start here.
Eight focused builds within the wider practice. Choose a specific improvement when that is what the project needs.
01Workflow Opportunity Review
$1,500 fixed
Two discovery sessions, one process map, baseline measures and a prioritised implementation brief for one workflow.
02CRM cleanup & migration sprint
$3,500–$6,500 one-time
One source and one destination, up to 5,000 agreed records, mapping, deduplication preview, reversible import and reconciliation. No purchased or guessed contact data.
03Quote & proposal workflow
$4,500–$8,500 one-time
One approved rate card, branded estimate template, approval step and CRM handoff across up to two supported systems. Signing and payments use separately agreed providers.
04SOP knowledge assistant
$6,500–$12,000 one-time
Up to 100 supplied text documents, one permission group, source-cited answers, an agreed evaluation set and human escalation. Sensitive/regulated data and complex permissions require a separate scope.
05Document intake & review queue
$4,500–$9,000 one-time
One document family, up to 15 agreed fields, extraction preview, human exception queue and one destination integration. No autonomous payments or legal/medical decisions.
06Owner reporting dashboard
$3,500–$6,500 one-time
Up to two sources and eight agreed measures, scheduled refresh, data freshness indicator and an owner summary. Attribution uses documented definitions; paid connectors are separate.
07Website enquiry & conversion repair
$1,950–$3,950 one-time
Up to three existing forms, mobile usability corrections, lead-routing repair, confirmation/error handling and conversion-event verification. Redesigns and new CRM platforms are separate.
08Appointment & review-request workflow
$1,500–$3,000 one-time
One booking source, two approved reminder/review templates, opt-out handling and delivery logs. Invite eligible customers consistently; no review gating, rewards or fabricated reviews.
USD planning prices. We confirm the deliverables, access and timing in writing before work starts. Software subscriptions, usage charges, tax and optional ongoing care are separate.