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Managed technology & care

A system needs an owner.

Plan maintenance, access, recovery and support around an agreed operating responsibility.

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Managed technology & care · Opralta

Design the operating responsibility, too.

Coverage hours, named operators, escalation, retained access and recovery objectives are agreed in writing. No unstated round-the-clock coverage is implied.

Before implementation

  • Agree the people, problem and outcome.
  • Confirm access, compatibility and delivery capacity.
  • Document deliverables, acceptance and ongoing costs.

At handover

  • Review the normal journey and its exception paths.
  • Record accepted tests and remaining limitations.
  • Name the owner for access, maintenance and escalation.

Explore the wider work.

See related-company architecture, creative work and original interactive examples across the practice.

Visit the work

Scope the capability you need.

Availability is confirmed before commitment. These planning fees do not establish an active provider connection or staffed service.

Client portal with rebilled usage

$1,200 setup + $150/mo per client account + usage at cost plus 40%

Configuration of an existing supported portal only; custom platform engineering excluded; usage markup disclosed in the agreement

Configuration only

Scope, final fee, dependencies and any ongoing support are agreed in writing before work begins.

Discuss project fit

Managed technology, per seat

$125-$195/user/mo, 10-seat minimum ($1,500/mo floor)

SaaS admin, identity, backups, security posture, vendor mgmt, monthly review

Hold

Scope, final fee, dependencies and any ongoing support are agreed in writing before work begins.

Discuss project fit

Website care plan

$500-$1.5k/mo

Monitoring, updates, backups, small changes

Scope before quote

Scope, final fee, dependencies and any ongoing support are agreed in writing before work begins.

Discuss project fit

Care plans - Watch / Care / Run

$750 / $1,500 / $3,000 per month

Tiered monitoring, changes and hours

Scope before quote

Scope, final fee, dependencies and any ongoing support are agreed in writing before work begins.

Discuss project fit

Block hours

10h $2,750 · 20h $5,000 · 40h $9,000

Fixes, changes, small builds. 12-month expiry

Focused offer

Scope, final fee, dependencies and any ongoing support are agreed in writing before work begins.

Discuss project fit

Security & AI-use audit

$4,500 fixed

Readiness against our own security and AI-use standards

Scope before quote

Scope, final fee, dependencies and any ongoing support are agreed in writing before work begins.

Discuss project fit

Software & vendor management

$750/mo flat or 12% of managed spend

Licences, renewals, consolidation, negotiation

Scope before quote

Scope, final fee, dependencies and any ongoing support are agreed in writing before work begins.

Discuss project fit

After-hours / emergency

$350/hr, 1-hour minimum

After-hours assistance only where named coverage, response terms and availability are agreed in writing.

Capacity check required

Scope, final fee, dependencies and any ongoing support are agreed in writing before work begins.

Discuss project fit